Frequently Asked Questions
In the product page, there is a button with an upload icon. use that to upload the photos for your order. You can upload multiple photos if needed
Yes, absolutely! All of our work is hand-drawn by our professional artists meaning we can combine elements from different photos into one frame
Yes! We send you a preview with all to ensure you will be happy with the result.
Our artist will typically email you a preview 1-2 days after you have placed an order. However, during busy periods this can up to 7 days.
Our Digital only is for our customers who wish to print their art themselves or use this as a screensaver etc.
Our Digital Only will be emailed to you with the JPEG and PNG files and will also be 300 DPI making it suitable for printing yourself.
If you need any other image formats, please get in touch after you have made an order and we can arrange this for you.
we’re here to help! Lets us know via the contact form or reply to the proofing email you get and we will make the necessary changes to the portrait
Feel free to contact us via ” Contact Us ” page
Our artist will typically email you a preview 1-3 days after you have placed an order. However, 5-10 business days for shipping and delivery